Switching to MO+ is EASY! 4 Steps to subscribe online NOW!

If you using Prepaid SIM, you need to provide:

1. Mobile number and current operator
2. Enter the Prepaid SIM number (maximum: 22 digits)
3. Upload Prepaid SIM number photo
4. Information of registrants, like name, email and contact number, etc

Reminder: Ensure your Prepaid SIM is active with a balance of at least HK$1.

If you using monthly plan, you need to provide:

1. Mobile number and current operator
2. Registrants HKID Card/ Passport and its soft-copies
3. Information of registrants, like English full name*, email and contact number, etc
(*The registrant's name must be the same as the one using in current operator, otherwise it maybe caused porting fail.)

Please take note of the below reminders:

1. You must be the registered holder of that mobile number
2. We only accept the mobile number which registered by personal
3. The mobile number needed to be active.

The earliest port-in date will be 7 days after your application date. Please be careful of your contract end date and port-in after the contract end.

You need to check with your current operator for the contract end date, or you may through their Mobile App or call the below hotline for enquiries:
1O1O Hotline：2888 1010
China Mobile Hong Kong (CMHK) Hotline：2945 8888
csl. Hotline：2512 3123
Hong Kong Broadband (HKBN) Hotline：128 100
SmarTone Hotline：2880 2688

You should contact 3iChat for help.

We will send you a confirmation email after you registered successfully. And there will be another email send to you one day before you port-in successfully. Please activate your SIM card once your received your SIM card. You can use the SIM after your chosen date. We will contact you if there's any missing information needed and port-in status updates.

No need. We will help you to settle all the things with you current operator, and your mobile no. will be carried over on your chosen date.

No. The registrant name must be the same as the one you using in current operator. If the current mobile number are not registered by your own, please contact your current operator to handle the rename procedure first.

No.

All Birdie or Club SIM users should choose "Monthly Service Plan" in the subscription flow.